Software SystemsIntelligence Snack

Domain Experts Can Build Software From Operational Knowledge

Coding agents let operators turn their knowledge of workflows, exceptions and commercial pressures into working software.

Developed from a conversation between Andy David, Pete Winn and dpc

From Episode 64: Vibe Coding with Power Tools

Coding agents allow people with deep operational knowledge to turn that knowledge into software with fewer handovers through a conventional development team. The person closest to a workflow already understands its sequence, exceptions, informal rules and commercial pressures, and can test those details directly against the first working version.

Many organisations already encode operational knowledge in spreadsheets, macros and small databases that become critical because someone close to the daily process built them. In the conversation, dpc describes meeting a logistics operator who used coding agents to build software around jobs, partners and transactions he understood from experience. He could use the application inside the business, correct each mismatch as it appeared and expand it around the way the company already operated.

Shortening the chain between operational knowledge and working software preserves more of the operator’s original intent. The first version may contain weak architecture or inconsistent code and still match the company’s daily operations closely enough to create value. Once the application has users and revenue, its workflows and failure points give engineers concrete evidence for strengthening a proven product.

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